We accept returns and exchanges for eligible products within 30 days of delivery for orders shipped to the United States.
For eligible international orders shipped outside the United States, we support approved return-related requests within 60 days of delivery.
If you need help, please contact us through our Contact Us page or by email at [email protected].
Eligible Return and Exchange Cases
We accept returns and exchanges for both defective products and eligible non-defective products, subject to review by our support team.
- Wrong item received
- Wrong size received
- Damaged or defective item
- Clear print or production issue
- Eligible non-defective return or exchange requests approved by our support team
Product Condition
Approved returns and exchanges apply to new, unused products only.
What to Send With Your Request
- Order number
- Photos of the item received
- Photos of the shipping label or packaging
- Measurement photos for size-related issues, if applicable
- A brief explanation of the problem
Return Method
If a return shipment is required, the return must be sent by mail to the address provided by our support team.
Return Shipping Cost
If our support team requests that a product be returned, the customer is responsible for the return shipping cost unless we state otherwise in writing. We do not charge a restocking fee.
Approval and Resolution
Once your request is reviewed and approved, we will provide the appropriate resolution, which may include a replacement or a refund. Approved resolutions are typically processed within 7 business days.
When a Return Is Not Required
In approved cases, you do not need to return the item unless our support team specifically asks you to do so.
Contact
If you have questions about a return or exchange request, please contact us at [email protected].